We are very sorry but our lines are currently down and we are unable to take phone calls for room bookings. Please make your reservation using our online booking function, alternatively, please email firstname.lastname@example.org and we will get back to you as soon as we can.
Many Thanks from the Reservations Team
We guarantee that you will get the lowest prices and the most flexible cancellation terms.
We always offer the best prices. If you find a lower rate somewhere else, we will match it.
Booking your stay directly with us also ensures greater flexibility.
If you need to cancel within 48 hours of your scheduled arrival in order to self-isolate, you’ll be able to use your payment for a future reservation. In the event of a lockdown, we will refund your payment in full.
Overlooking Padstow Harbour
Space to yourself on the water's edge
Please kindly note, a few of our rooms are located above our bar and guests may experience some noise until the bar closes at 11.30pm.
We do not have any family rooms or provisions for extra beds but we can provide travels cots. If you wish to book a room with a cot please call us so we can put you in a suitable room.
Check in is from 4pm, we ask guests to vacate the room by 10am on the day of departure.
Unfortunately we do not except dogs in any of our accommodation.
For full terms and conditions of staying with us click here.
The Old Custom House does not have its own car park, however there is a pay and display car park on the harbour, directly opposite the pub, which is owned by the Harbour Commissioners. There is also a long stay car park on Trevethan Farm, next to Tesco. If you require any further information, please call the Old Custom House on 01841 532359.