We guarantee that you will get the lowest prices and the most flexible cancellation terms.
We always have the best prices, if you find a lower rate somewhere else, we will match it.
You can cancel up to 48 hours prior to arrival without incurring any charges and you don't have to pay anything on booking.
If you have to cancel within 48 hours or your scheduled arrival, to self-isolate, you can use your payment for a future reservation.
In the event of a lockdown we will refund your payment in full.
Overlooking Padstow Harbour
Space to yourself on the water's edge
Please kindly note, a few of our rooms are located above our bar and guests may experience some noise until the bar closes at 11.30pm.
We do not have any family rooms or provisions for extra beds but we can provide travels cots. If you wish to book a room with a cot please call us so we can put you in a suitable room.
Check in is from 4pm, we ask guests to vacate the room by 10am on the day of departure.
Unfortunately we do not except dogs in any of our accommodation.
For full terms and conditions of staying with us click here.
The Old Custom House does not have its own car park, however there is a pay and display car park on the harbour, directly opposite the pub, which is owned by the Harbour Commissioners. There is also a long stay car park on Trevethan Farm, next to Tesco. If you require any further information, please call the Old Custom House on 01841 532359.